Overview

MetroCity Rentals is seeking a motivated Customer Service & Scheduling Coordinator to manage daily bookings, delivery schedules, and customer communications.
This role is ideal for someone who enjoys organization, problem-solving, and delivering excellent service.

Responsibilities

• Handle inbound calls, emails, and online rental inquiries
• Schedule deliveries, pickups, and compaction service appointments
• Communicate daily with drivers, technicians, and clients
• Maintain accurate records and follow-up on customer requests
• Support billing, logistics, and dispatch as needed

Requirements

• Strong communication and organizational skills
• Prior experience in scheduling, dispatch, or customer service
• Basic computer and scheduling software knowledge
• Ability to pass background check (criminal and drug screening)

Compensation

Pay Range: $16–$20 per hour, based on experience.
Full-time position, Monday–Friday schedule, with occasional weekends as needed.

Why Work With Us

• Family-run, community-driven business
• Growth opportunities within operations or management
• Supportive environment with real impact on daily operations
• Stable, local company backed by veteran and woman ownership