Terms of Service – MetroCity Rentals

Last updated: October 2025

Welcome to MetroCity Rentals. By booking a rental, you agree to comply with and be bound by the following Terms of Service. Please review them carefully before confirming your reservation.

1. General Terms

  • MetroCity Rentals provides trailer, dumpster, and compaction services for residential and commercial customers.
  • All renters must be at least 18 years old and provide valid identification.
  • Rental timeframes begin at the time of delivery and end upon confirmed pickup.

2. Payment & Billing

  • Payment is due at booking unless otherwise stated.
  • Additional fees apply for extended rental periods, extra mileage, overfilled dumpsters, or damage to equipment.
  • Unpaid balances may result in suspension of future rentals or collection actions.

3. Customer Responsibilities

  • Customers must ensure safe access for delivery, placement, and pickup.
  • The renter is responsible for the contents placed in rented dumpsters or trailers and any local ordinance compliance.
  • No hazardous or prohibited materials may be loaded (see “What We Can’t Move” section on product pages).

4. Liability

  • MetroCity Rentals is not responsible for damage to surfaces (pavement, grass, driveways, etc.) due to normal delivery or pickup operations.
  • Customers assume liability for any injury or damage caused by misuse of rental equipment.

5. Cancellations & Modifications

  • Cancellations must be made at least 24 hours before scheduled delivery to avoid a cancellation fee.
  • Date changes may be accommodated based on availability.

6. Governing Law

These terms are governed by the laws of the Commonwealth of Virginia.